Car Claim Investigation Tips

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Summary

In Maryland, car insurance claim investigations involve reviewing your policy, inspecting car damage, and obtaining witness statements. Youre not obligated to provide call and text logs unless a court order is presented. Cooperation can expedite the process, but consult a lawyer if youre uncomfortable.

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I have a investigation on my car claim
Sure, I can help you understand the general process of a car insurance claim investigation. However, laws can vary depending on your location. Can you please tell me where you're located?
Maryland
Thank you for providing the details, Tea. In Maryland, during a car claim investigation, the insurer will:
- Review your policy to determine what's covered.
- Inspect the damage to your car.
- Obtain statements from any witnesses.
- Evaluate your claim and determine whether to approve or deny it.
They’re asking for call and text logs should i provide it
You're not obligated to provide call and text logs unless a court order is presented. However, your cooperation can speed up the process. If you're uncomfortable, consult with a lawyer to protect your rights.