FREELAWCHAT LLC ("Company") manages the FreeConsultation.ai website ("Website") and provides this Privacy Policy because we value your right to privacy.
This Policy is effective as of January 7, 2023 and governs the collection of personal information through our Website on or after this date. This Policy describes the types of information we may collect from visitors and how that information is used.
Please read this Privacy Policy carefully before providing us with any personal information. By using our services you are agreeing to our use of your information as provided below. If you have any questions or concerns about this Policy, please know that we will handle your requests with care. You may Contact Us at any time to discuss this Privacy Policy.
Unregistered Users are users that visit our Website and have not signed up for an account at our Website for the purpose of using one or more of our services or have not engaged in services at our Website where the user has provided us with personal information. The information we collect from unregistered users is limited. We may log a user's IP address in order to help diagnose problems with our server, administer our Website, and to track usage statistics. IP addresses may vary each visit, or it may stay the same. We may log other non-personal information such as the type of internet browser or connection speed. It would be extremely difficult for us to identify users through IP addresses, browser types, or other non-personal information that we collect and we make no attempt to do so.
If users reach our Website by clicking on a link or advertisement on another website, we may log that information as well. We may place a cookie file that allows us to track a user's path through our Website and to detect previous visits and preferences. Users may elect not to accept cookies by changing browser settings; however, by not accepting cookies some or all of the functions of our Website may not work.
Unless the user registers with us, cookies we place will not contain personally identifiable information. We may use cookies to help us understand how visitors use our Website, and to help us to improve our Website. We may also compile this information and use it in the aggregate to determine common themes among our visitors or trends which we can use to improve the service to our users.
Registered Users are users that provide their contact information for the purpose of using one or more of our services. If users choose to register, they may access enhanced services, for example, requests to match users with interested lawyers, access to enhanced profiles for lawyers and law firms, opportunities to post or respond to legal questions, download legal forms, and other services. Registered users can receive notification of new services or changes in services.
If you register with us, we may collect personal information you enter into our forms or provide to third-party partners offering our services. We may also collect personal information during phone calls with users requesting assistance or in conversations about our services. Phone conversations and other communications may be recorded for quality assurance, representative training and machine learning analyses.
Such personal information may include information about a lawyer profile, user names, email addresses, passwords, mailing addresses, telephone numbers, case descriptions, practice specialties, and other information. The information we collect may vary. We may store some of this information such as the login user name on the user's computer so that our system will recognize the user each time they visit our Website. In that way, we can save user preferences between visits and provide customized experiences each visit. If credit card information is entered into our secure payment page we will use a secure connection to retrieve this information and pass it on to our authorized secure payment processor. Our servers do not store credit card numbers unless users elect to provide billing information outside of our secure payment page.
If users reach our Website through one of our partners and choose to register with us, we may be required to give our partner the user's registration information.
To improve services and enhance personalization, we may periodically obtain information about users from other independent third-party sources and add it to their registration information. Users always have the ability to remove any information about themselves on our Website. Authorized personnel may update user registration information to accurately reflect any new information included in communications received from the user.
One benefit of lawyers providing our directory with personal information is that we make it easier for Internet searchers to see this information in lawyer profiles and learn about lawyers' backgrounds, specialties and other information provided by lawyers. Registering and providing personal information allows users to customize our services so they are more useful to users and to provide other visitors to our site with an enhanced profile of lawyers and law firms. It also allows lawyers to log in to our Website automatically, rather than manually typing in usernames and passwords each visit, although this may not always be the case. We may use aggregate user information to improve our services and develop new products based on statistical analysis or machine learning and other artificial intelligence algorithms. We may use personal information to periodically contact users with news or important information, to provide other information or invitations related to your membership, and to request your feedback on our services. In addition to these periodic updates, we may email you additional marketing materials. These might include newsletters and partner offers. By using the Website, users consent to receive emails from the Company. Any emails sent that are not Company account and service related emails will allow you to opt out of the receipt of such emails; provided however, you may not opt out of receiving Company account and service related emails that relate to the provision and management of your listing and service at FreeConsultation.ai. To be removed from Company account and service related emails you may delete your account and discontinue use of the FreeConsultation.ai services. To delete your account please submit this request in writing via the Contact Us area.
We may also use certain information that users provide in order to present them with advertising that they may find interesting. This benefits users and the Company. Advertising revenue helps us fund a broader range of free or lower cost services and we can charge our advertisers more if they know their ads have been sufficiently targeted. Targeted advertising is more likely to be of interest to users.
Unless specifically stated that a piece of information will not be publicly displayed, we will publicly display, on your behalf, the Personal Information that you provide as part of your Lawyer and Law Firm profiles for user searches where you are a match for the search criteria.
We may share some of your personally identifiable information with our parent company and subsidiaries or with entities engaged in providing services to us where the sharing of information is needed as part of the provision of services. We also may share your information in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, and in the unlikely event of bankruptcy. We require such parties to agree to use any such personally-identifiable data solely for the purpose of providing the specified services we have requested from them or solely for the purpose of providing the services that you have requested from us. These entities or other parties must abide by the same provisions of the Privacy Policy and also comply with applicable laws governing the transmission of promotional communications.
We must cooperate with legal authorities, and may in some circumstances be required to disclose personally identifiable information in response to requests from law enforcement authorities, or in response to a subpoena or other legal process. We may turn over information about you if we believe we must in order to prevent a violation of the law.
You also consent to our disclosing information about you in the course of legal proceedings if we are legally required to do so, if we reasonably believe that doing so may mitigate our liability, or if doing so will assist us in enforcing our legal rights.
This section is provided pursuant to the California Consumer Privacy Act of 2018 (the “CCPA”) and other applicable California privacy laws. This section applies solely to our users who are California residents as defined under applicable California privacy laws.
Information We Collect
Within the last twelve (12) months, we have or may have collected the following categories of information from our users and/or consumers:
Categories of Sources from Which Information is Collected
We obtain the categories of personal information listed above from the following categories of sources:
Your Access and Deletion Rights under the CCPA
As of January 1, 2020, California residents, as defined under applicable California privacy laws, may take advantage of the following rights:
Exercising Your Access and Deletion Rights under the CCPA
To exercise the access and deletion rights described above, please email support@freelawchat.ai.
You will be asked to provide certain identifying information, such as your name, email, and residency. While processing your request, we may ask you to provide further verifying documentation, such as proof of residency and identity.
Your request must: (i) provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or that you have authority to make the request; and (ii) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Non-Discrimination
We will not discriminate against you for exercising any of your rights under the CCPA. Accordingly, and unless permitted by the CCPA, we will not:
For the purposes of the General Data Protection Regulation 2016/679 (the "GDPR"), the Data Controller is FREELAWCHAT LLC registered in the State of Delaware, United States of America with a registered address at 25 Mountainview Blvd, Suite 206 Basking Ridge, NJ 07920
You can contact our Data Protection Officer by sending an email to support@freelawchat.ai or by writing to:
FREELAWCHAT LLC Attn: Legal Department 25 Mountainview Blvd Basking Ridge NJ 07920 US
We reserve the right to change this Privacy Policy should we deem it advisable to do so.
If we make material changes that will affect personal information we have already collected from you, we will make every reasonable effort to notify you of the changes, and to give you the opportunity to amend or cancel your registration. We take your privacy seriously; please don't hesitate to Contact Us with any questions or concerns you may have.
TRY ME!
