Dispute Unusual Electric Charges

Summary

If you notice unusually high electric bills, first contact your bank to dispute the charge and file a complaint with the electric company. In Florida, you can also report the issue to the Florida Public Service Commission and consult with the Florida Bar Association for legal advice. If you suspect fraud, report it to local law enforcement and the Federal Trade Commission. For further assistance, consider consulting a consumer rights attorney.

Full Conversation

Marle is my name
Hello Marle,
There are a few steps you could take:
*. Contact your bank and dispute the charge
*. File a complaint with the electric company
*. If unsatisfied, consult with a consumer rights attorney.
Could you please provide your location to provide more specific advice?
Keys Florida
Hello Marle,
In Florida, you can:
*. File a complaint with the Florida Public Service Commission if the electric company doesn't resolve your issue.
*. Consult with the Florida Bar Association for a suitable attorney.
Let me know if you need their contact details.
I’m concerned my daughter has added another persons bill to hers but bank won’t discuss.
Hello Marle,
In Florida:
*. You may report identity theft to your local law enforcement.
*. Consult the Federal Trade Commission on identity theft.
*. You may need to consult an attorney if the bank doesn't cooperate. Do you need further assistance finding an attorney?
Bill was always about $* mo
Hello Marle,
If your daughter added another person's bill without your consent, it could be considered fraud. You can:
*. Report the issue to law enforcement.
*. Contact the Florida Department of Financial Services for guidance on dealing with fraudulent charges.
TY
You're welcome, Marle. If you need further help or have any other questions, feel free to ask. Stay safe!
You also stay safe. TY
You're very welcome, Marle! Don't hesitate to reach out if you need more information in the future. Have a safe day!