Faulty Car Finance Dispute

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Summary

Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. You have a 30-day right to reject faulty goods for a full refund. Lack of communication from the seller doesnt necessarily breach the Act, but if the car was faulty, the Act may have been breached. The seller should consult you before deciding to refund rather than repair. The Act doesnt specifically address mileage deductions in a refund situation. Consult the Citizens Advice Bureau or a solicitor for personalized advice.

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Uk
Based on your location (UK), here's what you should know:
- Under the Consumer Rights Act *, goods must be of satisfactory quality, fit for purpose and as described.
- You have a *-day right to reject something faulty and you're entitled to a full refund within this period.
For more specific advice, consider contacting the Citizens Advice Bureau.
There's saying it's under a fair use policy but there's sound. I did three thousand miles
I understand your situation. In the UK, a fair use policy typically applies to services, not physical goods. However, the Consumer Rights Act * may still apply. It would be wise to consult with the Citizens Advice Bureau or a solicitor for further guidance.
If they have had no communication with me have. I broke the consumer rights act.
Based on your situation, consider this:
- Lack of communication doesn't necessarily mean a breach of the Consumer Rights Act.
- However, if the car was faulty and not as described, the Act may have been breached.
- You are advised to consult with the Citizens Advice Bureau or a solicitor for further assistance.
Should I have been consulted before? The decision was made to refund rather than repair
Based on UK law:
- The Consumer Rights Act * allows you to request a repair or replacement.
- If the seller chooses to refund instead, they should consult you.
- Consult Citizens Advice Bureau or a solicitor for your specific case.
If a seller chooses to refund, do they still get the chance to take access mileage?
In the UK:
- The Consumer Rights Act doesn't specifically address mileage deductions in a refund situation.
- This can be a complex issue and it would be best to consult with Citizens Advice Bureau or a solicitor.