Car Repair Dispute Resolution

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Summary

Auto repair shops in Tennessee must return vehicles in the same or better condition and provide a written estimate before repairs. If your car was declared a total loss by insurance and you kept it, you may still have a claim against the shop for lost parts. Seek legal advice for potential damages.

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Ana
Hello Ana, it's nice to meet you. How can I assist you with your legal issue today?
I took my car to the shop and after two months, the insurance decided not to have it fixed. We decided to keep the car and accept a settlement. The shop lost some parts and said that they can't give us our car in the same conditions it was when it came to the shop. We drove the car to the shop and they offer to give us the carvin parts, no drivable.
Hello Ana, I'm sorry to hear about your situation. Can you please tell me where you are located? This information will assist me in providing you with the most accurate legal information.
Nashville, TN
Hello Ana,
Under Tennessee law, auto repair shops are obligated to:
*. Return your vehicle in the same or better condition
*. Provide a written estimate before repairs begin
If these criteria are not met, you may have legal grounds to sue for damages. Consider seeking legal advice.
What if the car was declared total list by the insurance company?
Hello Ana,
If the car is a total loss:
*. The insurance company pays the pre-accident value.
*. They take possession of the car (unless you decide to keep it).
If you kept the car and the shop lost parts affecting its condition, you may still have a claim against the shop under Tennessee law.