Vehicle Repair Shop Liability
Summary
In Colorado, auto repair shops must provide written estimates for work over $100 and cannot exceed the estimate by more than 10% without consent. They are responsible for the vehicles care while in their possession. Contact the Colorado Attorney Generals Office for further assistance.Full Conversation
I had a shop do repairs on my vehicle and when finished the bill was beyond my means so I had to leave it with them until it was paid off. When I went to make the final payment and pick it up we found out it had been vandalized and now they want me to pay to have them fix it. Am I responsible for this or are they?
Hello **** ****, I understand your situation. However, to provide accurate legal guidance, could you please tell me the location or state where this incident took place? Laws may vary according to location.
The end of your message is blocked out by this bar. It happened in Aurora, Colorado
Hello **** ****. In Colorado, the Auto Repair Act states:
- Shops must provide customers with a written estimate for work over $*.
- They must obtain your consent before exceeding the estimate by more than *%.
- Shops are responsible for your vehicle's care while in their possession.
Contact the Colorado Attorney General's Office for assistance.
Once again the end of your message is blocked
I apologize for the inconvenience, ****. Here's the information in brief:
- Under Colorado's Auto Repair Act, shops must provide written estimates for work over $*.
- They can't exceed the estimate by more than *% without your consent.
- Shops are responsible for your vehicle while it's in their possession.
- Contact Colorado Attorney General's Office for help.