Summary
In Nevada, consumer protection laws like the Nevada Deceptive Trade Practices Act safeguard against unfair repair practices. If a repair shop fails to meet quality standards, you can file a complaint with the Nevada Consumer Affairs Division. Gather all relevant documentation and submit your complaint online. For those unable to afford a lawyer, organizations like the Legal Aid Center of Southern Nevada and Nevada Legal Services offer free legal assistance. Contact them for help with consumer rights, housing, and more.Full Conversation
I brought my vehicle in to get my brakes fixed and done paid $*,* cat a new master cylinder. They said they did the drums and that everything was fixed. If I have any problems within 30 days bring it back to them. Not even * weeks my brakes go out again. I got it towed to them and now they want to charge me about $* to get a new brake hose and bleed the brakes. When this should I have been done when I paid $*,* and they expected everything like they told me. I got paperwork saying that they expected all of the brakes in the front for them to tell me that they didn't touch the front. They only did the drums. The brake inspection should have came with all of it when I paid $*,*. I shouldn't have to bring my vehicle back for them to do. I have to pay another $* for something that should have been done the first time?
I'm sorry to hear about your situation. To provide you with the most accurate information, could you please tell me your location (city and state)? This will help me guide you on the specific consumer protection laws in your area.
Las Vegas NV
Thank you for the details. In Nevada, consumer protection laws safeguard you against unfair practices like this. Here are some key points:
- **Nevada Deceptive Trade Practices Act**: It prohibits deceptive business practices, including false statements about repairs.
- **Implied Warranty**: Repairs should meet a minimum standard of quality and safety.
You may consider filing a complaint with the Nevada Consumer Affairs Division.
Would you like information on how to proceed with a complaint?
~Nevada Consumer Affairs Division
Phone: (*) *-*
Website: ag.nv.gov/Complaints/File_Complaint
Yes please
Certainly! Here are the steps to file a complaint with the Nevada Consumer Affairs Division:
*. **Gather Documentation**: Collect all receipts, repair orders, warranties, and any written communication with the repair shop.
*. **Submit Online**: You can file your complaint online using the form available on their website.
*. **Contact Information**:
~Nevada Consumer Affairs Division
Phone: (*) *-*
Website: [ag.nv.gov/Complaints/File_Complaint](http://ag.nv.gov/Complaints/File_Complaint)
Would you like additional information on any specific part of the process?
Awesome but I really can't afford a lawyer right now is there any lawyers that take on cases for free
I understand your concern. You may seek assistance from organizations that provide free legal services. Here are some options in Las Vegas, NV:
- **Legal Aid Center of Southern Nevada**
- Phone: (*) *-*
- Website: [www.lacsn.org](http://www.lacsn.org)
- **Nevada Legal Services**
- Phone: (*) *-*
- Website: [www.nlslaw.net](http://www.nlslaw.net)
These organizations might be able to offer you free legal assistance or help you find a pro bono lawyer. Would you like more information on any of these services?
Yes please
Certainly! Here is some more detailed information about the organizations that provide free legal services in Las Vegas, NV:
Legal Aid Center of Southern Nevada
- **Phone**: (*) *-*
- **Website**: [www.lacsn.org](http://www.lacsn.org)
- **Services**: They offer free legal aid to qualifying individuals in areas such as consumer rights, family law, housing, and more.
Nevada Legal Services
- **Phone**: (*) *-*
- **Website**: [www.nlslaw.net](http://www.nlslaw.net)
- **Services**: They provide free legal assistance in various areas including consumer protection, housing, public benefits, and more.
Would you like assistance with contacting these organizations or more details on their services?
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